ST Engineering iDirect continues to fuel its engineering growth and seeks an innovative, creative Senior Technical Services Engineer who is ready for the challenges, responsibilities, and rewards that come with working in a high-energy, fast-paced environment. ST Engineering iDirect is dedicated to providing next generation solutions for broadband IP networking via satellite networks. As the leading innovators in this new space, our diverse and talented team of Internet, satellite and telecommunications professionals continue to break new ground and create significant opportunities for the network operators, service provider resellers, and the corporate networking professionals.
The Technical Services Engineer must demonstrate strong product knowledge in multiple areas and able to transfer knowledge to team members in an effective way. Take initiative to coach junior TAC Technical Services Engineers in product knowledge and best practice. Able to provide workarounds to customers and actively work with Engineering team to resolve bug-related issues. Conduct product installation and/or customer training at customer site.
ST Engineering iDirect is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. Through the 2019 merger with Newtec, a recognized industry pioneer, the combined business unites over 35 years of innovation focused on solving satellite’s most critical economic and technology challenges, and expands a shared commitment to shaping the future of how the world connects. With your talent and energy paired with our vision and technical leadership, the most fulfilling work of your career is waiting for you at ST Engineering iDirect…the sky is truly the limit!